Assistance with Solving Problems
University Ombudsman Offices
Students are encouraged to resolve university concerns by contacting the campus office responsible for the area relevant to the complaint. If dissatisfied with the response, the student may contact the relevant area supervisor, director, department chair, or dean for resolution.
University Ombudsman Offices
Individual University Ombudsman Officers
University Ombudsman Offices
Each state university has a student ombudsman office, which is accountable to the president. The ombudsman serves as an alternate resource for all students to complement other existing channels of communication. The role of the ombudsman is to serve as a resource and designated neutral party for those who may have a college-related concern or grievance. The ombudsman does not impose solutions, but does identify options and strategies for resolution - providing contact with appropriate college resources or serving as a mediator, among other roles.
Each university has an established procedure by which a student may appeal to the office of the ombudsman a decision that is related to the student's access to courses and credit granted toward the degree. Detailed information concerning this procedure is included in the institution's catalog.
Individual University Ombudsman Officers
Florida A&M University
Mrs. Ruth Campbell, Esq.
University Ombuds
103 Foot-Hilyer Administration Center
Tallahassee, FL 32307
(850) 412-7379
FAX (850) 412-7381
E-mail: ruth.campbell@famu.edu
Florida Atlantic University
Ms. Patty Singer
University Ombudsman
Office of the President
777 Glades Road
Boca Raton, FL 33431
(561) 297-3693
FAX (561) 297-0693
E-mail: patty@fau.edu
*located in Student Support Services Building, first floor, room 102-L
Florida Gulf Coast University
Dr. Charles McKinney
Assistant to the President and University Ombudsman
10501 FGCU Boulevard, South
Fort Myers, FL 33965-6565
(239) 590-1022
FAX: (239) 590-7407
E-mail: cmck@fgcu.edu
*located in Academic Building #5, Room 213
Florida International University
Dr. Larry W. Lunsford
University Ombuds/Assistant VP for Student Affairs
Graham Center 219, University Park
Miami, FL 33199
(305) 348-1291
FAX: (305) 348-1957
E-mail: lunsford@fiu.edu
Florida State University
Ms. Alice Earp
Student Academic Ombuds
Dean of Undergraduate Studies
3300 University Center
Tallahassee, FL 32306-2460
(850) 644-2741
FAX (850) 644-6494
E-mail: aearp@fsu.edu
New College of Florida
Dr. Wendy Bashant
Dean of Students/Student Ombuds
Office of Student Affairs
5800 Bay Shore Road
Sarasota, FL 34242
(941) 487-4250
FAX (941) 487-4517
E-mail: wbashant@ncf.edu
*located in HCL001
University of Central Florida
Ms. Vicky Brown
University Ombuds Officer
Millican Hall, Room 247
Orlando, FL 32816-0005
(407) 823-6440
FAX (407) 823-3085
E-mail: vbrown@mail.ucf.edu
*located in Millican Hall, Suite 243
University of Florida
Mr. Tommie Howard
University Ombuds
P. O. Box 113155
Gainesville, FL 32611-3150
(352) 392-1308
FAX (352) 392-1350
E-mail: toward@ufl.edu
*located in 31 Tigert Hall
University of North Florida
Dr. Tom Van Schoor
Dean of Students
1 UNF Drive
Jacksonville, FL 32224
(904) 620-1491
E-mail: tvanscho@unf.edu
University of South Florida
Samuel Wright, Sr.
Student Ombudsman
4204 East Fowler Avenue, ADM 241
Tampa, FL 33620-5530
(813) 974-7107
E-mail: slwright@sa.usf.edu
University of West Florida
Dr. Catherine Powell
Director of Informal Dispute Resolution
ADA Compliance Office
Building 11, Room 119
Pensacola, FL 32514
(850) 857-6080
E-mail: cspowell@uwf.edu
